What Is Competitive Advantage In Human Resources?
Competitive advantage in the context of HR refers to the quality of their employees, which even when a competing organization’s systems and processes can be copied, their employees are unique and can’t be duplicated.
Even when two companies might happen to have the same things (processes, systems, infrastructure, assets, etc), the company with the better employees will be the one to have a competitive advantage.
This is why HR plays an important role in getting a competitive advantage for a company:
- Upskilling employees by implementing staff training
- Improving personnel management policies
- Keeping employees happy and motivated
- Creating a productivity and learning-friendly environment