Definition of outsourcing:

  • Outsourcing is the company's practice of recruiting a party out of the workforce to perform services and make goods that are normally taken in-house by the organisation's own staff and employees.
  • Usually, outsourcing is a practice undertaken by organisations to measure cost-cutting.
  • Outsourcing can have an impact on many types of job roles, this is from customer support to manufacturing to the back office.
  • Outsourcing can be used by a business to dial down and focus on the main aspect of the company.
  • It can also assist in companies decreasing the labour costs significantly.
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