HR Terminology Key performance indicators (KPIs)

Complygate has put together a complete list of key HR terms, phrases, acronyms and jargon to assist HR professionals in navigating the extensive, ever-growing HR terminology. We would like to encourage you to read, share and make use of this terminology collection. If you have any suggestions of terms or keywords we have missed, please contact us and we will include them in our next update.

Please enjoy reading!

shape
shape
shape
shape
shape
shape
shape
shape

What are Key Performance Indicators (KPIs)?

Key Performance Indicators (KPIs) are performance metrics which are used to quantify an employee’s predetermined, role-based skills and competitiveness, thus determining his / her efficiency and productivity. KPIs are determined by the senior organizational management, and therefore directly demonstrate the effectiveness with which a company is able to achieve its business objectives.

KPIs are used by organizations at multiple levels to evaluate their achievements with respect to various parameters like markets covered, time taken, etc. High-level KPIs focus on the progression of the overall business, whereas low-level KPIs focus on progress within individual departments like sales, projects, HR, engineering, etc.

While formulating KPIs, teams must start from the basics and should have a great understanding of the organizational objectives combined by plan of action, feedback, etc. This is how specific and succinct KPIs are created for organizations and their various departments. Drafting KPIs is a constantly evolving process as the organization continues to progress.

document verification

Document Verification

Fully automated. No Human-in-the-loop.

Learn more
1 Platform 8 checks

1 Platform - 20 Checks

Innovative Platform For Employment Vetting

Learn More
Skilled Worker Mock Audit

Skilled Worker: Mock Audit

Immigration compliance and right to work checks

Learn More

Use Complygate to increase confidence in decision making.

Learn more

Blog

Check our blog for latest industry news and update about new releases.

Complygate is the best HR software for SMEs.

image
24 Jun 2025

Conditional Employment Under BS7858 Security Screening Expla

Learn how conditional employment works under BS7858 screening, including key checks, timelines, and compliance tips for hiring security staff in the UK.

Read More
image
19 Jun 2025

What Is a Regulated Activity Under DBS Checks in the UK?

Understand what qualifies as a DBS regulated activity for working with children and vulnerable adults. Stay compliant with legal DBS check requirements.

Read More
image
13 Jun 2025

Understanding the RICE Framework in BPSS Checks

Explore the RICE framework in BPSS checks, a vital guide for HR professionals and recruiters to ensure compliance, reduce risks, and hire safely.

Read More