What are Key Performance Indicators (KPIs)?

Key Performance Indicators (KPIs) are performance metrics which are used to quantify an employee’s predetermined, role-based skills and competitiveness, thus determining his / her efficiency and productivity. KPIs are determined by the senior organizational management, and therefore directly demonstrate the effectiveness with which a company is able to achieve its business objectives.

KPIs are used by organizations at multiple levels to evaluate their achievements with respect to various parameters like markets covered, time taken, etc. High-level KPIs focus on the progression of the overall business, whereas low-level KPIs focus on progress within individual departments like sales, projects, HR, engineering, etc.

While formulating KPIs, teams must start from the basics and should have a great understanding of the organizational objectives combined by plan of action, feedback, etc. This is how specific and succinct KPIs are created for organizations and their various departments. Drafting KPIs is a constantly evolving process as the organization continues to progress.

document verification

Document Verification

Fully automated. No Human-in-the-loop.

Learn more
1 Platform 8 checks

1 Platform - 8 Checks

Innovative Platform For Employment Vetting

Learn More
Tier 2 Sponsor Mock Audit

Tier 2 Sponsor: Mock Audit

Immigration compliance and right to work checks

Learn More

Use Complygate to increase confidence in decision making.

Learn more


Check our blog for latest industry news and update about new releases.

Complygate is the best HR software for SMEs.

16 Apr 2021

21 Future HR Jobs

There has been a considerably great difference in the way we work, where we work, and most important the use of technologies to keep in touch with each other. This has had a prompt impact around the g

Read More
12 Apr 2021

Agile High Potential Employees (HIPO): The Future of Fashion

One trendy area for HR practitioners concerns the management of so-called ‘high potential employees’ or ‘HiPo’ or ‘HIPO’. Is this the future of fashion for Employee Resourcing?

Read More
08 Apr 2021

Are Employees Working Harder in Lockdown?

Work outside the normal working hours during the lockdown has contributed to serious health issues amongst the remotely-working workforce.

Read More