What Is the DBS Service Update? An In-Depth Guide

What Is the DBS Service Update? An In-Depth Guide

What Is the DBS Service Update? An In-Depth Guide

A DBS Enhanced Check is a vital part of the recruitment process in many fields of work. It is especially important if you are working with vulnerable groups such as children and young people or those in healthcare, social care, childcare, and other regulated activities. So, it’s important to make sure that you’re up to date on the latest developments when it comes to this type of screening. Ready to take a deep dive into the world of enhanced DBS checks? Let's go!

Understanding the DBS Service Update

The DBS Service Update is an update to the Disclosure and Barring Service (DBS) Enhanced Checks. In a nutshell, it's a way of making sure that any job candidate has been properly vetted before they join your workforce, as well as helping you keep track of any changes in their records.

The update offers several benefits:

  • DBS Service Update confirms candidate identity within 24 hours
  • Check for any changes in an existing applicant’s record
  • It is easy to access
  • Saves time and ensures workforce safety

What Are DBS Enhanced Checks?

DBS Enhanced checks are designed to provide employers with an extra level of reassurance that your past behaviour does not put the vulnerable people you may meet at risk.

A DBS Enhanced Check is different from a Standard DBS Check or a Basic DBS Check as it goes beyond criminal convictions to consider other non-conviction information, such as police intelligence that may be relevant to the role. This could include:

  • Previous cautions
  • Warnings
  • Reprimands
  • Non-court disposals
  • Any relevant local police intelligence

The results of a DBS Enhanced Check are shared with the applicant and can only be released to employers if the applicant gives their permission. The employer also needs to make sure they have followed strict rules and procedures to apply for a DBS Enhanced Check.

Benefits of DBS Enhanced Checks

What are the benefits of enhanced checks? Well, it may just surprise you – and it’s all the more reason to stay updated on the DBS Service Update.

By opting for DBS enhanced checks, employers can:

  • Make sure they never miss a valuable piece of information about a person's past
  • Have an accurate background check to make informed decisions
  • Be confident in knowing they are putting their trust in the right hands
  • Protect their reputation and business by performing thorough background checks
  • Avoid potential legal problems and costly penalties, as well as security risks

How to Apply for DBS Enhanced Checks

Applying for DBS enhanced checks is quite simple. All you have to do is apply for a DBS certificate by completing an online application form. Once you have done this, we will check your identity and any criminal records, as well as any other relevant information.

The process looks something like this:

  • Select the appropriate level of DBS check for your role
  • Fill out the online application form, providing all the necessary personal information and documentation
  • Pay the fee securely through the Complygate website
  • Wait while Complygate checks your identity and records
  • Receive your DBS certificate via email, usually within 24-48 hours
  • Renew or get the DBS Service Update when necessary

Preparing for DBS Checks

If you're hiring for a job that requires a DBS Enhanced Check, then you need to know what to expect when going through this process.

Gathering the Right Documents:

To complete a DBS enhanced check, you need to have two types of ID, one showing the candidate’s name and address, and another indicating their date of birth. You may also need documentation supporting any name changes in the past.

Communicating the job requirements beforehand:

As an employer, it's crucial to clearly communicate the job role requirements to the candidate before starting a DBS Enhanced Check. This will help ensure that the candidate provides accurate information and avoids any potential risks or liabilities. Additionally, make sure to familiarise yourself with regulations related to criminal record disclosure to ensure a smooth and efficient process.


The DBS Service Update streamlines the Enhanced DBS Check process by eliminating manual checks and enabling online tracking of progress and digital document sharing.

Complygate is a trusted provider of DBS checks, offering a fast and efficient online application process for individuals and organisations. Click here to get your DBS Enhanced Check with Complygate to make informed employment or recruitment decisions in a timely manner.

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